Privacy policy
Last updated: August 1, 2026
Thank you for your trust. Your satisfaction and the protection of your personal data are our highest priorities. The protection of your personal data is of paramount importance to Miami-Haus
This Privacy Policy explains what information we collect, why we collect it, and how it helps us improve your experience on our website, miami-haus.com
This policy applies exclusively to the services offered by Miami-Haus and does not extend to external websites, third-party sources, or third-party services.
By using our website, you acknowledge the practices described in this Privacy Policy.
Miami-Haus respects the privacy of its users and is committed to processing personal data securely and confidentially.
Use of Personal Data
Use of Our Services
When you use certain services or place an order, you may be asked to provide personal information necessary for us to process your request.
This information may be securely stored on servers used by Miami-Haus or trusted technology partners and protected in accordance with applicable security measures.
Communication
If you contact us by email or through other means of communication, we may retain the content of our communications in order to properly process your requests and respond effectively.
Personal data processed in this context remains protected and may be stored on secure servers operated by Miami-Haus or authorized service providers.
Cookies
We use cookies and similar technologies to analyze visitor navigation, improve website performance, and enhance your overall experience.
These files may be stored on your device and processed by Miami-Haus or authorized partners to create reports, perform analyses, and optimize our website and services.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some features of our website.
Purposes of Data Processing
Personal data will be used only for the purposes described in this Privacy Policy, unless you have expressly consented to another use or another use is permitted or required by applicable law.
These purposes may include:
- Processing and tracking orders;
- Delivering products;
- Processing payments;
- Providing customer service and handling inquiries;
- Improving our website, products, and services;
- Sending marketing communications where you have provided the appropriate consent;
- Analyzing website navigation, usage, and performance;
- Preventing fraud, misuse, or unauthorized activity.
Sharing Data With Our Partners
We may share certain personal data with technical service providers, payment providers, delivery partners, customer service providers, or other trusted partners involved in operating our website and fulfilling orders.
Access to personal data is strictly controlled and limited to information necessary to provide the relevant services.
We aim to work with service providers that implement appropriate technical and organizational measures to protect personal data.
Privacy Policy Updates
This Privacy Policy reflects the current operation of our shop.
We may update this Privacy Policy from time to time as our services, business processes, technologies, or legal requirements evolve.
We recommend checking this page periodically to stay informed about any changes. The "Last updated" date at the top of this policy indicates when the policy was most recently revised.
Your Rights Regarding Your Data
Depending on your location and applicable data protection laws, you may have rights regarding your personal data, including the right to:
- Request information about the personal data we hold about you;
- Request correction of inaccurate or incomplete personal data;
- Request deletion of your personal data where the applicable legal requirements are met;
- Request restriction of certain processing activities where applicable;
- Object to certain types of processing where applicable;
- Change your communication and marketing preferences;
- Withdraw consent where processing is based on your consent.
To exercise your applicable rights, please contact us using the contact details provided below.
Newsletter and Personalized Content
If you subscribe to our marketing communications, emails may contain an option that allows you to change your communication preferences or unsubscribe.
You may choose to stop receiving certain marketing communications at any time by following the unsubscribe instructions included in our messages.
SMS Marketing
As part of our SMS marketing campaigns, personal data may be processed confidentially and securely.
Where you have provided the appropriate consent, your information may be used for purposes including:
- Shopping cart reminders;
- Order-related notifications;
- Exclusive promotional offers;
- Product or service updates;
- Other marketing communications to which you have consented.
Through cookies and similar technologies, we may remember certain products you have viewed and, where permitted and consented to, use this information to remind you about an incomplete shopping cart or provide relevant communications.
You can unsubscribe from marketing SMS messages by following the instructions provided in the messages you receive.
Changing or Deleting Your Data
If you have questions or requests concerning the modification, correction, or deletion of your personal data, you can contact our customer service team using the following details:
Shop name: Miami-Haus
Website: miami-haus.com
Business address: Sterling House, 71 Francis Road, Edgbaston, Birmingham, B16 8SP, United Kingdom
Email: support@miami-haus.com
Cookie Management
Cookies are enabled by default in most internet browsers.
You can change your browser settings to block cookies, delete existing cookies, or receive a notification when cookies are being used.
Please note that some features of our website may not function properly if you disable certain cookies.
Questions or Comments
If you have any questions, concerns, or comments regarding this Privacy Policy or the way we process personal data, please contact us:
Shop name: Miami-Haus
Company name: Okiiva Ltd
Company number: 14687458
Business address: Sterling House, 71 Francis Road, Edgbaston, Birmingham, B16 8SP, United Kingdom
✉️ support@miami-haus.com
💬 Frequently Asked Questions
📱 +44 7510 593927